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Turnaround

  • All single orders are shipped within 3 business days Monday - Friday 8am - 5pm.
  • Bulk orders are shipped within 7 working days depending on the size of the order. We will contact you with a estimated date and time of arrival.


Carriers

  • We use the following carriers to deliver our orders:
    • SA Post Office International Mail
    • EMS
    • Speed Services


Order Tracking

  • All orders are shipped with a tracking # and we will update your order with the tracking information.


Shipping Rates

  • The rate charged for the shipping of your order is based on the weight of your products, and your location.
  • We will contact you with the shipping cost when we receive your order.


Back Orders

  • If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
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